Cancellation Policy

We completely understand that life happens and sometimes plans change. However, we do ask for at least 48 hours’ notice if you need to cancel your appointment. Please note that the booking fee is non-refundable if this notice isn’t provided. If you need to reschedule, just give the salon a call—our team will help sort everything out and make sure your booking fee is handled appropriately. Don’t worry, all refunds are provided as required under Australian Consumer Law, so you can have peace of mind.